For new customer

We are a core resource company that contributes to the possibilities of ion chromatography technology and the future of people by building a global analytical chemistry exchange platform and supporting the promotion of analytical technology innovation.This site is a members-only e-commerce site that sells our IC devices, columns, and peripheral equipment, and provides post-installation maintenance and various services.

We deliver "trust" and "peace of mind" to our members through a thorough system.

▶︎Check Member Service

All products on this site are ordered on a quotation basis.

----- How to request a quote -----
1. Click the "Request a quote" button on the product page.
2. Select the product for which you would like a quote, fill in the form, and click "Send quote request".
3. An automatic reply confirmation email will be sent to the registered email address.
4. Please wait for a quote from customer support.

Member login
https://www.member.kaken-kagaku.com/account/login
New member registration
https://member.kaken-kagaku.com/account/register

----- Confirming the application details ----
When you register as a member of this site, you can check your quote application history.
https://www.member.kaken-kagaku.com/ja/pages/quotes-history

----- Procedures after quote reply -----
1. We will send you a quote email with the product price and delivery date.
2. After approval, we will send you an invoice by email.
3. Please make payment using the payment URL in the invoice email.
4. After confirming your payment, we will arrange for the product to be delivered.
5. When the product is shipped, you will receive an email informing you that the delivery arrangements have been completed.
*We can also dispatch technicians to perform the initial setup at the time of delivery. Please feel free to contact us.